Jitaah Privacy Policy

Introduction

Welcome to Jitaah. We believe your personal information is your own asset. In this privacy policy, we clearly explain what information we collect when you use the Jitaah platform, why we collect it, and how we keep it secure.

By registering on our platform or continuing to use it, you agree to the terms of this privacy policy. This is a legally binding document, so please read the entire policy carefully.

Jitaah's privacy policy applies to our website, mobile applications, and other digital services. This policy may be updated from time to time, and we will notify you in advance of any significant changes.

What information do we collect?

To improve your experience on the Jitaah platform and meet legal requirements, we collect the following types of information:

• Identity information: Your full name, date of birth, and national ID or passport number.
• Contact information: Email address, mobile number, and residential address.
• Financial Information: Mobile banking number, bank account details, and e-wallet information (for transaction verification).
• Device & Browsing Information: IP address, browser type, device ID, and cookies data.
• Gaming Activities: Betting history, win/loss records, and session duration.
• Communication logs: Record of discussions or complaints made to customer support.

How do we use your information?

Jitaah uses your information only for specified and legitimate purposes. We never use your data unnecessarily or irrelevantly.

• Account creation & management and identity verification (KYC).
• Processing financial transactions, ensuring deposits & withdrawals.
• Compliance with Anti-Money Laundering (AML) and fraud prevention policies.
• Sending personalized offers, bonuses, and promotions.
• Improving customer support services.
• User behavior monitoring to ensure responsible gaming.
• Continuous improvement of our services and security measures.

Data sharing – when and with whom?

Jitaah never sells your personal information to third parties. However, in certain specific cases, limited information may be shared with trusted partners or legal entities.

• Payment processor: For verifying mobile banking and digital payment transactions.
• Identity verification service: To complete the KYC process.
• Legal Authorities: Upon court order or regulatory authority directive.
• Technology service provider: For cloud hosting, cybersecurity, and analytics services.

All these partners are required to follow the same strict privacy standards. Jitaah ensures your information is used only for necessary purposes.

Cookies & Tracking Technologies

Jitaah uses cookies and similar technologies to operate its website and app. These help improve your browsing experience, remember login details, and show personalized content.

• Essential Cookies: Required for core website functionality.
• Performance cookies: Helps analyze site speed and usage patterns.
• Functional Cookies: Remembers your preferences and language settings.
• Marketing cookies: Used to show relevant offers based on your interests.

You can disable cookies from your browser settings, though this may limit some services.

Information security measures

Jitaah uses the latest technology to protect your information. Our security measures are detailed below:

• All data transfers are secured through 256-bit SSL/TLS encryption.
• Passwords and sensitive information are encrypted using SHA-256 hashing.
• Two-Factor Authentication (2FA) available.
• Regular security audits and penetration testing.
• 24/7 real-time monitoring to detect suspicious activity.
• Firewall and anti-DDoS protection at data centers.

Your Rights

As a Jitaah user, you have complete rights over your own information. We always respect these rights.

• Right to access information: You have the right to know what information we hold about you.
• Right to correction: Right to update incorrect or outdated information.
• Right to deletion: Right to request deletion of your information under specific circumstances.
• Right to restrict processing: Request to limit information processing in certain cases.
• Right to opt out of marketing: Right to opt out of promotional communications at any time.

To exercise this right, contact our customer support team. We will respond to your request as soon as possible.

Data retention period

Jitaah retains your information only for the necessary duration. For active accounts, data is kept during the service period.

Minor Protection

Jitaah is a service for adults. To use our platform, you must be at least 18 years old. We do not knowingly collect or process information from minors.

Age verification is performed during registration. Any account identified as belonging to a minor is immediately closed and all associated information is deleted. If parents believe their child is using our platform, please notify our support team.

Policy changes

Jitaah may update this privacy policy from time to time. If there are significant changes, we will post a notice on our website and notify your registered email. The date of the latest update will always be mentioned at the top of this page.

Continuing to use the platform after policy changes constitutes automatic acceptance of the new terms.

Last updated: January 1, 2026